Question 1

Are IronCell products intended for human consumption?

Accepted Answer

No. Every IronCell product is sold strictly for laboratory research use only and is not intended for human or animal consumption.

Question 2

How do I use my peptides?

Accepted Answer

We legally cannot give medical advice nor any advice relating to use. Our peptides are sold as research peptides only. The answer is different with every product, and there are independent resources online that cover reconstitution, including this peptide calculator.

Question 3

Where are test results published?

Accepted Answer

Certificate availability is shown by batch on the relevant product detail page. Where a certificate is on file for a batch, it is listed under Lab Tests on that product.

Question 4

Where can I find a Certificate of Analysis?

Accepted Answer

The product detail page shows certificate availability. Include the product and batch number when contacting support about a specific COA.

Question 5

How is the material supplied and prepared for laboratory research?

Accepted Answer

Peptides are supplied in bottles as freeze dried powder, not liquid. They must be reconstituted with a suitable diluent before laboratory research. Bacteriostatic water and syringes are available separately.

Question 6

How should research compounds be stored?

Accepted Answer

Storage requirements vary by compound. Review the product documentation and, where one is available, the batch certificate before handling or storage.

Question 7

How quickly do domestic orders ship?

Accepted Answer

Orders are packaged and shipped within 24 hours of payment being confirmed. US domestic shipping then takes 2 to 4 days.

Question 8

How do I pay for my order?

Accepted Answer

Choose Zelle, Venmo or PayPal during checkout. Your confirmation page provides the information needed to complete payment. Orders remain pending until payment is confirmed.

Question 9

How do I place or change an order?

Accepted Answer

Add the required research materials to the cart and complete checkout. To request a change, contact support with your order number. Whether a change can be made depends on the order's fulfillment stage.

Question 10

How can I contact support?

Accepted Answer

Use the Contact page and include your order number, product name and batch when relevant so the team can review your request.

Frequently asked questions